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VOICE BRANDNAME

  • Display your company name when calling customers
  • Increase answer rate up to 99%
(*) Applies to contracts prepaid over 15,000,000 VND from April 1 to April 30, 2023

VOICE BRANDNAME WHAT IS IT?

Voice Brandname is an advanced technology solution that assigns your company’s brand name to outgoing calls from your corporate phone system.

Voice Brandname displays your brand/company/product/service/label name on your customers’ mobile devices by encoding the phone number into a registered Brandname.

This solution can be applied across multiple fields and industries for advertising and convenient customer care, complying with Decree No. 91/2020/ND-CP on combating spam messages, spam emails, spam calls, and regulations on advertising via SMS, MMS, USSD, email, and phone calls; as well as rights and obligations of agencies, organizations, individuals and additional regulations on administrative handling related to spam messages, spam emails, and spam calls.

WHY USE VOICE BRANDNAME?

Increase Brand Recognition

All calls from your business to customers display your BRAND NAME, building trust and credibility.

Increase Answer Rates

Recipients are more likely to answer calls showing a familiar brand name rather than unknown numbers, as they are confident it’s not spam.

Reduce Costs of Buying Premium SIM Numbers

Since the displayed call ID is your brand name, the business saves hundreds of millions on purchasing premium or special-number SIM cards.

Improve Two-way Communication

Calls facilitate direct interaction between customers and your business, helping you receive valuable customer feedback.

VOICE BRANDNAME PRICING

Setup & registration fees
Cost Unit Price Unit Note
Group Owner Subscription Registration 10.0000 Subscription
  • One-time fee
  • One group owner subscription per telecom operator
Member Subscription Registration 60.000 Subscription
  • One-time fee
  • Applies to businesses registering more than one subscription per telecom operator
Subscription maintenance fee 50.000 Subscription/month
  • Monthly payment
  • Applies to both group leader numbers and member numbers
Brandname Registration Fee 500.000 Time
  • One-time fee
  • Consultation and support for completing required documents for registration and issue of business Brandname certificate
Voice Call Usage Charges (Pay-Per-Use)
Cost Unit Price Unit Note
Intra-network calls 550 minute
VB1 Intra-network 500 minute
VB2 Intra-network 450 minute Prepaid customer payment
VB3 Intra-network 400 minute
Inter-network calls 800 minute
  • Note
  • Usage is calculated based on monthly reconciliation of total calls (calendar month).
  • Inter-network calls, calls to 1800/1900 numbers, and international calls will not display Brandname and are charged as per the corresponding SIP trunk package.
  • Calls to 1800/1900 and international numbers are charged at current rates.
  • Deployment Model: Cloud-based
  • Auto-renewal: Monthly

VOICE BRANDNAME REGISTRATION PROCESS FOR BUSINESSES

Prepare registration documents

Register brand identity (Brandname)

Register for Voice Brandname service

Online support
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