VOICE BRANDNAME WHAT IS IT?
Voice Brandname is an advanced technology solution that assigns your company’s brand name to outgoing calls from your corporate phone system.
Voice Brandname displays your brand/company/product/service/label name on your customers’ mobile devices by encoding the phone number into a registered Brandname.
This solution can be applied across multiple fields and industries for advertising and convenient customer care, complying with Decree No. 91/2020/ND-CP on combating spam messages, spam emails, spam calls, and regulations on advertising via SMS, MMS, USSD, email, and phone calls; as well as rights and obligations of agencies, organizations, individuals and additional regulations on administrative handling related to spam messages, spam emails, and spam calls.
WHY USE VOICE BRANDNAME?
Increase Brand Recognition
All calls from your business to customers display your BRAND NAME, building trust and credibility.
Increase Answer Rates
Recipients are more likely to answer calls showing a familiar brand name rather than unknown numbers, as they are confident it’s not spam.
Reduce Costs of Buying Premium SIM Numbers
Since the displayed call ID is your brand name, the business saves hundreds of millions on purchasing premium or special-number SIM cards.
Improve Two-way Communication
Calls facilitate direct interaction between customers and your business, helping you receive valuable customer feedback.
VOICE BRANDNAME PRICING
| Setup & registration fees | |||
|---|---|---|---|
| Cost | Unit Price | Unit | Note |
| Group Owner Subscription Registration | 10.0000 | Subscription |
|
| Member Subscription Registration | 60.000 | Subscription |
|
| Subscription maintenance fee | 50.000 | Subscription/month |
|
| Brandname Registration Fee | 500.000 | Time |
|
| Voice Call Usage Charges (Pay-Per-Use) | |||
|---|---|---|---|
| Cost | Unit Price | Unit | Note |
| Intra-network calls | 550 | minute | |
| VB1 Intra-network | 500 | minute | |
| VB2 Intra-network | 450 | minute | Prepaid customer payment |
| VB3 Intra-network | 400 | minute | |
| Inter-network calls | 800 | minute | |
- Note
- Usage is calculated based on monthly reconciliation of total calls (calendar month).
- Inter-network calls, calls to 1800/1900 numbers, and international calls will not display Brandname and are charged as per the corresponding SIP trunk package.
- Calls to 1800/1900 and international numbers are charged at current rates.
- Deployment Model: Cloud-based
- Auto-renewal: Monthly
VOICE BRANDNAME REGISTRATION PROCESS FOR BUSINESSES
Prepare registration documents
Register brand identity (Brandname)
Register for Voice Brandname service
Display your company name when calling customers
One-time fee
